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Network Security Engineer


RedSeal is currently seeking an enthusiastic, motivated individual to join our team of highly skilled network security professionals as a RedSeal Remote Administrator. As a Remote Administrator, you will be responsible for helping our enterprise customers maximize their resilience to attack by increasing visibility into their networks and keeping various security teams operating at optimal efficiency. In this role, you will contribute to making our customers’ enterprise networks resilient by administering their deployments of the RedSeal network modeling and scoring platform.

Performance Objectives

Your primary responsibilities involve keeping our customers’ RedSeal deployment current and up-to-date, making sure the network model is consistently complete and error free. You will be the administrator of the RedSeal network modeling and scoring platform, remotely logging in to make sure all data collection has completed on time and working closely with the customer’s network operations and security teams to understand their network architecture and implement the model in RedSeal.

On a daily basis, you will be expected to:

  • Look at and interpret visual representations of networks to identify, diagnose, and triage issues.
  • Review network device config files, server logs, and other data sources to find root causes of customer issues.
  • Communicate requests for product code fixes to developers.
  • Work with customers via phone, email, and screen sharing.
  • Document all technical inquiries and develop and review content for knowledgebase.

Required Qualifications/Skills

  • Bachelor's degree in Information Technology, Computer Engineering, Computer Science, Networking, or closely related field, or equivalent experience required.  
  • 3-5 years of experience in network security, enterprise security, or network operations.  Strong background in building or maintaining networks.
  • Detailed understanding of contemporary Routing, Firewall, and Load Balancing functions and products Configuration-level experience with Routers, Firewalls, and Load Balancers from multiple vendors.

Should be familiar with most of the following:

  • Vulnerability scanners
  • Configuration management databases (CMDB)
  • Experience working with customers, understanding their use cases, and working with them to resolve issues.
  • Exceptional verbal and written communication skills.
  • Proficient with presenting information to others.
  • Excellent customer-relationship skills:  responsiveness, sensitivity and diplomacy.
  • Comfortable working both independently and collaboratively.
  • Able to deal with difficult customer situations.
  • Excellent attention to detail.
  • Problem-solving and analytical skills and technical aptitudes that allow you to adapt to new circumstances and learn quickly when facing new problems and challenges.

Preferred Qualifications/Skills

While it would be great, we don’t expect you to have mastery of all the technologies that we work with when you walk in the door. We do value highly the ability to rapidly assimilate new and evolving technologies; and you’ll find this a rich environment in which to learn.

  • Experience in multiple large-scale network environments (500+ network devices).
  • Experience in a range of types of networks (Enterprise, Ecommerce, Service Provider).
  • Experience in large data center designs.
  • Strong knowledge in network security design, architecture and implementation.
  • Experience with Security Audit projects such as PCI or NERC-CIP.

Additional Job Details

  • This position is on-site, based out of our Sunnyvale, CA office. 
  • Relocation assistance not available.  


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